Question 1

風旅早餐內容

Accepted Answer

【新竹風味早餐】

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「新竹風味早餐，
把在地日常帶進旅行。」

我們相信旅行的意義，往往就在那些道地的生活氣息裡。

風旅為您準備了這份「新竹味早餐」，將中央市場的在地名物糯米餃、Q彈的米粉，以及新竹特有、帶有微辛肉桂香氣的水潤餅一併端上桌，讓您在晨間就能輕鬆品嚐這座城市的日常。

湯頭由昆布與蘿蔔乾燉煮，口感清爽適口；隨餐附上「或者」研發的安醬，推薦您嘗試入湯或拌麵，用這份專屬新竹的風味，開啟自在的一天。

＊早餐供應時間為8:30／9:00／9:30，若隔日需要較早出門，歡迎預訂無早餐方案

【蔬食早餐】

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旅行中的晨間，我們也為蔬食旅人準備了一份清爽的心意。

蔬食早餐包含：綿密地瓜、花椰菜粒與毛豆仁，搭配時令水果；點心則提供優酪與或者的果茶醬，點綴晨起的味蕾。

主食提供的鮮奶饅頭（全素者將更換為帶有肉桂香氣的新竹特有小點：水潤餅），可拌入香氣濃郁的杏鮑菇拌醬享用。

若有蔬食早餐需求，請提前向管家提出 🩵

Question 2

Where is the entrance gate of Fenglv?

Accepted Answer

When you arrive at the Fenglu arcade, there are two large doors on the first floor. The left one is the Fenglu entrance , and the right one is the entrance to the cafe. It gets dark after dark, so please don't go the wrong way!

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Question 3

Does Fenglv have a parking lot?

Accepted Answer

Fenglv does not have a parking lot. We provide transportation options and nearby parking information so you can find the right one for you.

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Question 4

Why doesn't the door open automatically?

Accepted Answer

The main entrance and elevators at Fenglu are controlled. After booking, please join us on the official Fenglu LINE page (ID: @orinn175 ). Check-in between 3:00 PM and 5:00 PM | Please ring the bell upon arrival and your host will come downstairs to meet you. After 5:00 PM | Guests who have already added us on the official LINE page will see the self-service message in LINE. Guests who have not added us on LINE in advance should check their inbox on the booking platform. Guests who booked through the official website and have not added us on LINE will receive the main entrance access code in their email inbox.

Question 5

You need to change into slippers on the third and fourth floors of the hotel, but where can you change into slippers?

Accepted Answer

Fenglv Space uses antique cypress wood to provide travelers with a home-like accommodation experience. For maintenance and sharing, please change into indoor slippers when entering.
Please proceed to the third floor upon entering. The shoe locker is located directly in front of the elevator. Please remove the slippers in the same compartment as your room name and put them on. Please also put your outdoor shoes in the same compartment.

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Question 6

I will be checking in after 17:00. How can I get a room card?

Accepted Answer

Check-in at 17:00, the housekeeper will provide self-service check-in.
Welcome to join the official LINE account for instant communication and self-service messaging.

Take the elevator to the third floor and change into your room slippers. The room card is located on the left side of the counter after exiting the elevator.
The room card will be enclosed with your name on the reservation, so please be sure to pick up your room card!

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Question 7

空間中有提供嬰兒用品嗎（如消毒鍋？）

Accepted Answer

風旅為帶嬰幼兒出遊的家庭備有：奶瓶消毒鍋、嬰兒澡盆、床中床。

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床中床
適合0-18個月寶寶使用，
寬度 26cm, 長度36cm, 厚度10cm

由於數量有限，若您有使用需求，歡迎於入住前告知管家，
讓我們預先為您與孩子準備好舒適的住宿環境。