常見問題
The main entrance and elevators at Fenglu are controlled. After booking, please join us on the official Fenglu LINE page (ID: @orinn175 ). Check-in between 3:00 PM and 5:00 PM | Please ring the bell upon arrival and your host will come downstairs to meet you. After 5:00 PM | Guests who have already added us on the official LINE page will see the self-service message in LINE. Guests who have not added us on LINE in advance should check their inbox on the booking platform. Guests who booked through the official website and have not added us on LINE will receive the main entrance access code in their email inbox.
Fenglv Space uses antique cypress wood to provide travelers with a home-like accommodation experience. For maintenance and sharing, please change into indoor slippers when entering.
Please proceed to the third floor upon entering. The shoe locker is located directly in front of the elevator. Please remove the slippers in the same compartment as your room name and put them on. Please also put your outdoor shoes in the same compartment.
Check-in at 17:00, the housekeeper will provide self-service check-in.
Welcome to join the official LINE account for instant communication and self-service messaging.
Take the elevator to the third floor and change into your room slippers. The room card is located on the left side of the counter after exiting the elevator.
The room card will be enclosed with your name on the reservation, so please be sure to pick up your room card!